NEW 2026 REGULAR CLIENTS GET 50% OFF THEIR THIRD VISIT ON OUR AFFORDABLE CLEANING SERVICES. Experience the difference with our insured cleaning services and enjoy a professional home cleaning that keeps your space sparkling clean.
Cleanliness is not next to godliness. It isn't even in the same neighborhood. No one has ever gotten a religious experience out of removing burned-on cheese from the grill of the toaster oven.
Erma Bombeck
Home Cleaning Services FAQ
Please reach us at booking@smartcleaninggc.com.au if you cannot find an answer to your question.
If you sign up for regular weekly or fortnightly cleans you will get a set day. Fridays are a premium day and there is often a waiting list for this day.
We cannot offer a set time for your clean as our days consist of multiple clients and things vary day to day. All regular cleans are done between 9am and 3pm.
We will endeavor to assign the same cleaner each visit but due to unforeseeable events such as sickness, family emergencies etc, cleaners may be replaced unless client declines replacement cleaner.
All cleaners are local mums/ladies that are police checked, referenced and thoroughly vetted. Most have extensive backgrounds in cleaning.
We ask clients who won't be home to use a lockbox for their key as we don't hold keys. Lockboxes often padlock onto a drainpipe, washing line, fence etc. It's also handy if you lock yourself out one day!
Yes, we bring all the products and equipment - which takes the hassle out remembering to stock up on supplies at your next shop and remembering vacuum bags. We use Hepa filter high end vacuums and strive to use only cruelty free and environmentally friendly products; no bleach!
We have families and understand that you may not want your cleaner coming in when you or a family member is unwell. Simply email us as soon as possible and we will do our best to come another day.
Great! We are all animal lovers and pet owners. Indoor cats? No problem. Dog? Lovely, we enjoy the company and will happily let them out for the toilet etc whilst we are there.
Most clients prefer to pay with electronic payments, so an AP or internet payment is great.
We will provide all the details you need and request payment is made for the day of your clean as we cannot offer credit.
Please give us as much notice as possible if you need to cancel/change your booking. Cancellations less than 24 business hours prior to your clean require 50% payment.
All of our cleaners are paid well above the minimum wage and provided full support and management guidance. All staff are legal Australian workers and the company is registered. We have Health and Safety measures and work in a professional and unified manner at all times.
We have full company insurance and all our staff are police checked and fully vetted.
We take pride in our company, our reputation and work ethic.
As a registered business you can have peace of mind that we are fully responsible.
Our company is run by local mums, mostly working between school hours.
We pride ourselves on high standards with management carrying out random daily quality checks.
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